PRIOR RECOMMENDATION:

These General Contracting Conditions, or purchase conditions, are updated as of 08/21/2019 and regulate the use of the sales service of the Internet portal (info@heacosaffron.com) informing you in compliance with Law 34 /2002, of July 11, of information society services and electronic commerce, which is responsible for LA CASA DE LOS AROMAS SL (Pol Ind Santa Fé C/Ciudad de Camagüey 11) 03660 Novelda (Alicante).

The purchase conditions may be modified in the future, in which case they will be duly updated in this section of “General Contracting Conditions”, hereinafter GCC.

Please, if you have any questions before using this service, we encourage you to also read the sections of the legal notice and our privacy policy.

RESPONSIBILITY OF CASA DE LOS AROMAS, S.L.

LA CASA DE LOS AROMAS, S.L. guarantees the quality of the service contracted through this website, as well as all the rights that the Laws in force guarantee to consumers and users. Failure to comply will entitle the Client to the return of the products purchased by the Client.

CUSTOMER RESPONSIBILITIES.

The Client is obliged to make lawful use of the services, without contravening current legislation, or harming the rights and interests of third parties, guaranteeing the veracity and accuracy of the personal data provided in the contracting process. Failure to comply with these Conditions may lead to the withdrawal or cancellation of the products by LA CASA DE LOS AROMAS, S.L., without prior notice to the Client and without giving the right to any compensation.

By placing your order you ensure that you are over 18 years old.

PURCHASE PROCEDURE.

The user or buyer must be registered, we need to know your data to be able to manage your order. You can register in the my account section of our website.

Once you are registered, you just have to follow the following process:

- Select the product you want to buy.

- Add them to the shopping cart.

- Click on finish purchase.

- Confirm the billing and shipping address.

- Select the payment method.

- Place the order.

If you start by selecting products directly, when you are going to begin the purchasing process you must register.

PRICES AND PAYMENT METHODS.

The prices that appear in our online store do not include VAT and are valid only for orders placed through it, and may sometimes differ from the prices and promotions applicable in our establishment.

LA CASA DE LOS AROMAS, S.L. may make the appropriate modifications it considers to prices and promotions, at any time and without prior notice. In any case, the price and conditions determined at the time of making the purchase will always govern the User.

Shipping costs corresponding to each transaction are not included in the price and are indicated at the time of placing each order.

LA CASA DE LOS AROMAS, S.L. It offers you a payment method so you can choose the one that best suits you or best suits your needs:

- “Bank Transfer”. The bank transaction will not be carried out until we have verified the stock of the product(s) and subsequently validated the bank transfer that you have provided to us. To pay for the order by bank transfer, name and order number will be requested. Data security is guaranteed through approved SSL encryption protocols. Remember that all the data you send through this form is protected by the Secure Socket Layer (SSL) encryption system. This system encrypts the data so that if any person in the data transmission process manages to appropriate it, they will not be able to read it since they do not have the necessary key. We do not store the data.

- If the purchase had been effectively made by the consumer and user of the bank transfer and the demand for a refund was not a consequence of having exercised the right of withdrawal or resolution, the consumer will be obliged to compensate the businessman for the damages. and damages caused as a result of said cancellation.

SHIPMENT METHODS.

La Casa de los Aromas, S.L. It sends your products by the courier company you consider appropriate, at the customer's expense. Receiving the order at the address you provide us.

Orders are sent to the address you have indicated in the order, through several reputable express transport companies.

National shipping